Terms of service

Welcome to White Birch & Willow Co. By visiting our website and/or purchasing from us, you agree to the following Terms of Service.

Please read these terms carefully before using our website.

Overview

Throughout the site, the terms “we,” “us,” and “our” refer to White Birch & Willow Co.

By accessing our website or purchasing from our shop, you agree to be bound by these Terms of Service, including any additional policies referenced throughout the site.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products or website for any unlawful or unauthorized purpose.

Product Information & Availability

We do our best to display product descriptions, colors, textures, and images as accurately as possible. However, due to differences in screens, lighting, handmade materials, vintage sourcing, and natural elements, slight variations may occur.

Many of our items are curated, handmade, vintage-inspired, or naturally sourced, making each piece uniquely its own.

All products are subject to availability. We reserve the right to discontinue products or limit quantities at any time.

Pricing

Prices are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.

Orders

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, unauthorized, or intended for resale.

If an order is canceled, we will attempt to notify you using the contact information provided at checkout.

Shipping & Delivery

Please review our Shipping Policy for information regarding processing times, local delivery, shipping timelines, and damaged packages.

Returns & Refunds

Please review our Refund Policy for details regarding returns, exchanges, eligibility, and non-returnable items.

Intellectual Property

All content on this website — including logos, branding, product photography, graphics, text, and design elements — is the property of White Birch & Willow Co. and may not be copied, reproduced, or used without written permission.

Third-Party Links

Certain content or services available through our website may include materials from third parties.

We are not responsible for the content, accuracy, or practices of third-party websites or services linked through our site.

Limitation of Liability

White Birch & Willow Co. shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

All products are provided “as is” and “as available” without warranties unless otherwise stated.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Wisconsin, United States.

Contact Information

Questions regarding these Terms of Service may be directed to:

hello@whitebirchandwillowco.com

Prescott, Wisconsin